Shipping & Returns
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Orders take a maximum of 2 working days to be processed.
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Shipping takes between 3 to 7 working days depending on where you're situated.
Return & Refund Policy
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For any queries on return or exchange of products, please write to naturerefreshed@gmail.com
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Please ensure you reach out to us within 72 hours of receiving the product.
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Refunds will be processed once the seller approves return of the product.
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Products once used are no longer eligible for refund.
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Return & refund on Terracotta products will not be entertained, unless otherwise provided with an unboxing video.
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We recommend you to record a video while opening the product. In case there is any damage, please write to naturerefreshed@gmail.com and attach the video.
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Upon examining the video, our team will reach out to you for further assistance.